MJ The Critter Sitter Pet Sitting & Dog Walking Service

do not consider an online reservation scheduled  until you have received a call or email response from us to confirm.

Reserve in Advance

In order to offer the highest quality service to all our clients, it is best to make reservations in advance to obtain services for your desired dates.

 An in-home consultation is required prior to reservations for all new clients.

  Short notice reservations will be accepted if space is available.

Please book early for major holidays. While we try to plan ahead for these busy periods, our resources are limited.

Payment

Payment is due prior to service unless other arrangements have been made.

  We accept Cash or Checks.

Please add 6.5% Mn sales tax to your total bill.

 Checks should be made payable to
MJ The Critter Sitter

New Client Process

& Free Consultation

After you submit the New Client Form at left, we will schedule a meeting with you a few days before start of services to get to know you and your pets.

• We will ask questions about your pets’ health, daily routine and habits.

• We will ask you to show us the location of your pets’ food, supplies, favorite toys, and leashes, as well as the location of cleaning supplies, in case there are any accidents.

• We will also need to discuss the operation of alarm systems and test two keys to your home.  If you live in a gated community, we ask that you inform your security personnel of the dates that we will be entering your community and home.

Pet Sitting Service Policies and Agreement

So that we may answer any questions or concerns you  have, it is very important that you understand our Policies and Procedures prior to the in-home

consultation.

 We will provide you with a copy of our policies and have you complete a service agreement and a few other general pet forms at the in-home consultation.

Please have the following details ready:

• Dates of Service including time you are departing and returning./For Dog Walking or potty breaks we need to know the days and window of times you would like these services performed.

• Emergency contact numbers where you can be reached.

• Contact information for friend or relative who can be contacted in an emergency and has access to your home.

• Contact numbers of other Service Providers that will visit the home during your absence.

• Contact information for person designated as your pets’ Guardian.

• Alarm codes and Alarm Company contact details.

• Veterinarian’s name, phone number, and address.

• Medical History of your pets.

• Set of house keys – 2 copies required.

•  Please click here regarding pets that need medications, injections, etc.  
• Please also note that we will not provide services to any pet that is aggressive in any way.            

Ready-Key Program

It is recommended that your keys remain on file with MJ The Critter Sitter for your convenience in confirming future reservations. With your key on file, we would also be able to care for your pets in an emergency situation such as a last minute trip, or hospitalization of you or a family member.

We take very seriously the responsibility to keep your keys safe and secure. Our clients’ keys are coded with a number only and duplicates are not made without permission from the client. Our safe and secure coding system prevents anyone from linking the key back to the client. All keys are kept in a safe at MJ The Critter Sitter's home office.

We require two keys to be provided at the initial interview. The provision of a second key ensures that if an emergency arises with your pet care provider, another qualified pet care provider will be able to continue caring for your pets.

If you prefer not to use our Ready-Key Program, a pick-up/drop-off key charge of $10 may apply.